Refunds.
What we refund, and when. Short version: the stylist is free to try, and there's a 3-day window on a paid charge if you haven't spent a try-on.
Last updated 31 August 2026
Free first
Reading your wardrobe, composing outfits, and the shopping audit are free. The paid feature is the try-on — rendering an outfit onto your own photo. You can use the free stylist before you ever pay, so there is nothing to refund on the free tier.
3-day refund window
If you subscribe to a paid plan (Premium, Pro, or Boss) and change your mind, you can request a full refund within 3 days of a charge — provided you have not used any try-ons during that window. Each try-on is a real, non-recoverable cost on our side, so once you have rendered an outfit on the paid plan, that charge is non-refundable.
After 3 days, subscription charges are non-refundable.
Cancelling
You can cancel your subscription at any time through Whop, our payment processor, or by emailing supportblock27@gmail.com. Cancelling stops future renewals; your access continues until the end of the period you have already paid for. Cancelling on its own does not refund the current period — use the 3-day window above if it applies.
How to request a refund
Email supportblock27@gmail.com from the address on your account and tell us which charge you mean. Eligible refunds are issued through Whop, our payment processor and merchant of record, back to your original payment method.
Your statutory rights
Nothing in this policy removes any refund or cancellation rights you have under the consumer law that applies to you. Where the law requires a refund, Whop, as merchant of record, will honour it regardless of the window above.
Contact
Billing questions: supportblock27@gmail.com.